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Héctor Pérez Robles

Héctor Pérez was born in México City and before creating and joining Wolf Property Management LLC in México, he worked as a banker at the HSBC Head Quarters in México (Forbes Top Global Bank in 2008) where he was responsible to design and implement operative and sales models together with incentive schemes for the branch network and business lines across all the country at a first stage.

As a second stage he was responsible for the Incentive Committee where all the Business Heads were members. During this period he was in charge of giving advice on incentive models to the Business Heads from other countries like Canada, United States, England, France, Argentina, Hong Kong, Brazil, Panama and El Salvador.

In a last stage he was fully responsible for the nationwide coordination of the Incentive Committee and contributed to simplify the number of incentive schemes, integrate customer service metrics, and created the first ever financial incentive report which helped the Business to understand payout vs. performance issues. He contributed to standardize processes that were replicated to the Latin American countries where HSBC is present.

Customer Service and Satisfaction, Staff Training, Financial Statistics, Project Management, Leadership and Negotiation skills were key during this stage. At Wolf Property Management he is in charge of Finance, Planning and Human Resources.

He is fluent in English & Spanish and obtained his Bachelor of Business Administration at the Monterrey’s Tech. Institute (ITESM), Mexico where he specialized in Investments and Corporate Finance.

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