Héctor Pérez Robles
Héctor Pérez was born in México City and before creating and
joining Wolf Property Management LLC in México, he worked as a banker
at the HSBC Head Quarters in México (Forbes Top Global Bank in 2008)
where he was responsible to design and implement operative and sales
models together with incentive schemes for the branch network and
business lines across all the country at a first stage.
As a second stage he was responsible for the Incentive Committee where
all the Business Heads were members. During this period he was in
charge of giving advice on incentive models to the Business Heads from
other countries like Canada, United States, England, France, Argentina,
Hong Kong, Brazil, Panama and El Salvador.
In a last stage he was fully responsible for the nationwide
coordination of the Incentive Committee and contributed to simplify the
number of incentive schemes, integrate customer service metrics, and
created the first ever financial incentive report which helped the
Business to understand payout vs. performance issues. He contributed to
standardize processes that were replicated to the Latin American
countries where HSBC is present.
Customer Service and Satisfaction, Staff Training, Financial
Statistics, Project Management, Leadership and Negotiation skills were
key during this stage. At Wolf Property Management he is in charge of
Finance, Planning and Human Resources.
He is fluent in English & Spanish and obtained his Bachelor of
Business Administration at the Monterrey’s Tech. Institute (ITESM),
Mexico where he specialized in Investments and Corporate Finance.